Updated: July 27, 2025
We are committed to protecting your privacy and ensuring your personal information is handled responsibly.
Information We Collect
Information You Voluntarily Provide: When you fill out our contact form or communicate directly with us via email, we may collect name, email address, business or project details you voluntarily provide, and communication preferences. We do not collect sensitive financial data or payment information directly through this website.
Automatically Collected Information (Usage Data): Like many websites, we use analytics tools to understand how visitors use our site. This helps us improve our website's performance and user experience. Specifically, we use Google Analytics 4 (GA4), which automatically collects certain information about your visit, including:
User and Session Data: The number of users, session statistics, approximate geographic location (country/city), and information about the device and browser you use (e.g., operating system, screen resolution, browser type, language settings).
Engagement Data: Details about your interactions with our website, such as the pages you view, the time spent on pages, scrolling behavior, clicks, and other interactions (e.g., video plays, form submissions).
Identifiers: GA4 uses identifiers, such as a client ID stored in a first-party cookie named _ga, to distinguish unique users and sessions. This data is collected in an aggregated and anonymized form to prevent direct identification of individual users.
How We Use Your Information
We use the information we collect for various purposes, including:
To respond to your inquiries and provide the services you request.
To improve and personalize your experience on our website.
To understand how our website is used and to analyze website traffic and user behavior patterns using GA4. This helps us to enhance our website's functionality, content, and user interface.
For internal record keeping and administrative purposes.
For marketing and promotional purposes, if you have opted to receive such communications.
To comply with legal obligations.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies, particularly through Google Analytics 4, to enhance your experience and collect usage data.
What are Cookies? Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.
How We Use Cookies: GA4 uses first-party cookies to collect data about your interactions with our website. These cookies help us to:
Distinguish unique users and sessions.
Trace user interactions and engagement metrics.
Collect data such as pageviews, session duration, and other site activity.
IP Anonymization: Google Analytics 4 is configured to anonymize IP addresses by default, meaning your IP address is truncated before being stored by Google, further enhancing your privacy.
Sharing Your Information
We value your privacy and trust. We want to be very clear:
We will never sell, rent, or share your personal information with unaffiliated third-party organizations, companies, or corporations for their marketing purposes.
Data Sharing with Google: Please be aware that the anonymous usage data collected through Google Analytics 4 is shared with Google for the purpose of providing us with analytics services. Google's use of this data is governed by the Google Analytics Terms of Service and the Google Privacy Policy.
Data Retention
We retain information collected through Google Analytics 4 as follows:
User-level and event-level data associated with cookies, user-identifiers (e.g., User-ID if implemented), and advertising identifiers are retained for 14 months before it is automatically deleted from Google Analytics servers.
Aggregated data, which does not identify individual users, may be retained for longer periods for analytical and reporting purposes.
Other personal information you provide voluntarily will be retained as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
Your Privacy Rights and Choices
You have certain rights regarding your personal information:
Access, Update, or Deletion: You may request to review, update, or delete any personal information we hold about you. Please contact us at info@cyinotedigital.com.
Opting Out of Communications: You can opt out of receiving future marketing communications from us at any time by contacting info@cyinotedigital.com or by using any unsubscribe link provided in our emails.
Managing Cookies: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some features of our website may not function properly.
Google Analytics Opt-Out: You can prevent your data from being used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on. This add-on communicates with the Google Analytics JavaScript (ga.js, analytics.js, and gtag.js) to indicate that information about the website visit should not be sent to Google Analytics.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, so please review it periodically.